Shipping Policy
Kokila Organics
Last Updated: June 2026
At Kokila Organics, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully to understand how we process and deliver your orders.
Order Processing
- All orders are processed within 24 hours of successful order placement and payment confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
- Once your order has been shipped, you will receive a confirmation message or email with tracking details (where applicable).
Delivery Timeline
- We strive to deliver all orders within 7–8 business days from the date of dispatch.
- Delivery timelines may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before completing your purchase.
- Any promotional free shipping offers will be communicated on the website from time to time.
Order Tracking
Once your order is dispatched, tracking information will be shared with you so that you can monitor the status of your shipment.
Delays in Delivery
While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:
- Natural disasters
- Extreme weather conditions
- Public holidays
- Transportation disruptions
- Courier partner delays
In such cases, we appreciate your patience and understanding.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at the time of placing an order. Kokila Organics will not be responsible for delays or delivery issues caused by incorrect or incomplete address information.
Contact Us
For any shipping-related questions or assistance, please contact us: